Smart MSPs are INVESTING FORWARD in 2023!

Event Date

February 17th, 2023

Call Us



Live events are back! From “real” custom content to networking with like-minded Managed Services Providers, this event was designed for you, the ATTENDEE, from the ground up. It’s not designed for vendors to provide over-the-top pitches.


What you’ll find:

  • Content that is IMMEDIATELY ACTIONABLE. The host, SMB Nation, is well-known for being an MSP content machine and the MSP Rescue Roadshow is no different. Custom content was developed for this gathering not available anywhere else.
  • “Blue Ocean” Inspiration and Motivation. The law of attraction is that optimistic successful people like successful people (and want to do business with them). Not only are our speakers and panelist esteemed and accomplished experts, so are many audience members.
  • You have QUESTIONS and we have ANSWERS. The event format is interactive.
  • Network Opportunities. Many MSPs believe the value of a LIVE EVENT is the in-person networking opportunities. This is true across any industry but particularly acute in the Small and Medium Business (SMB) space. Bring your business cards to share with peers that understand and get you.
  • You are NOT ALONE! Working as an SMB MSP, while thrilling, can also be lonely. One of the great compliments we have received at our events is that you discover we’re all in this together and you are not alone.


It’s very simple.  

Inspired by the popular TV cable show “Bar Rescue,” the MSP Rescue Roadshow realizes anyone, and everyone can improve their MSP operations. This one-day event focuses on success factors ranging from uncovering internal operational efficiencies to hedging your services, solutions and client offerings that include counter-cyclical elements.  

Over the course of the day, in an audience interactive format, you will glean insights into the basic functions of directing an MSP practice from operations, sales and marketing, service delivery and strategic thinking.  

By design, we have a comfortable start at mid-morning and conclude in the late afternoon.

This one-day event is akin to a continuing education day (such as lawyers and doctors attend) to help you STAY CURRENT. 

Our presenters and panelists include:  

  • Harry (SMB MSP OG) Brelsford, CEO and Founder of SMB Nation
  • Lori Tisinai, President, President and Technology Optimization Specialist, Computer Concepts USA
  • Rayanne Buchianico, Owner, MSP Accountant and PSA Consultant at ABC Solutions, LLC
  • Curt Hicks, CEO at Centaris
  • Paco Lebron, Podcast Host at MSP Unplugged and CEO at ProdigyTeks
  • John Iwanski, Board Member, Moonshot Equity Partners
  • Shaun Lang, Senior Technical Account Manager, Ferrum Technology Services 
  • Juan Carlos Bosacoma, Founder and President, – CIO Landing
  • Chris Tiffany, Founder, Sprinter IT
  • Joe Tantillo, President, Apollo Blue
  • Jeff Griener, President – Firelands IT Services & Board of Directors – National Society of IT Service Providers
  • MJ Shoer, Chief Community Officer – CompTIA
  • Joe Moore, Partner – Centaris
  • Cory Russell, CEO/Managing Director – Layer 7 Systems
  • Angel L. Piñeiro, Jr., VP, Strategic Relationships – CompTIA
  • Mark Moreno, CEO – The Moreno Group
  • Tom Turner, Senior VP of Alternate Channels – Coro
  • Jim Tarantino, Chief Revenue Officer – Coro
  • Adam Wittke, President = Blue Net

Check back often as we are adding more amazing speakers! 

Who’s Speaking?

This event has the SMB Nation stamp of approval and authenticity.
We keep it
really real! 

Harry Brelsford

Harry Brelsford


SMB Nation and 420MSP

Harry Brelsford is the founder of SMB Nation ( from Bainbridge Island, Wash. He is a long-time SMB channel partner who has served customers and mentored other partners (SMB Nation has over 49,000 members who are Managed Services Providers (MSPs) and SMB technology consultants). He oversees the popular SMB Nation workflow including content and events (webinars, workshops and multi-day conferences).

He holds an MBA in Project Management from the University of Denver (and numerous certifications such as MCSE, MCT, CNE, et al) and is the author of 21 books on technology and business topics. His 20 years of SMB technology experience were supplemented by teaching 12+ years at night as an adjunct professor at Seattle Pacific University and other higher-learning institutions. He served as the Dean in the Graduate School of Technology at Aspen University (where he was awarded a PhD in Letters).

Harry is an in-demand speaker at industry events. Harry’s recent books include the “How to Be an MSP” and he has published over 400-articles in business (Washington CEO, Colorado Business, Alaska Business Monthly) and technology magazine (ChannelPro, Microsoft Certified Professional magazine, etc.). An active entrepreneur, Harry is the force behind the Pocket MBA, Telephonation, Cloud Nation and His latest startup is 420MSP.

Lori Tisinai

Lori Tisinai

Rayanne Buchianico

Rayanne Buchianico

Accountant, business consultant, Autotask consultant, teacher, writer, and speaker.

I am the owner of ABC Solutions, LLC. We are a full service accounting firm located in Clearwater, Florida. We specialize in working with MSPs to maximize profits through understanding their financial reports, making informed business decisions, and developing metrics to measure their success.

I am the co-host of a podcast series called PSA Impact ( We discuss all things PSA. Tips, tricks, trends in the IT Channel, and maximizing profits by making your PSA work for your company.

Curt Hicks

Curt Hicks

Paco Lebron

Paco Lebron

John Iwanski

John Iwanski

With over 25 years of business experience, I have advised clients on hundreds of buy-side or sell-side transactions in a wide- range of industries. I develop deep relationships with my clients to support their growth initiatives whether through M&A or organic initiatives.

I have advised on a wide variety of transactions including standalone platforms; carve-out of business segments, product line or facility; mergers and industry consolidations. My specific advisory activities include: quality of earnings analyses; cash flow drivers; revenue stream and profitability drivers; operating cost structure and sustainability factors; quality and realization of assets and liabilities; working capital requirements and negotiating positions; post-close working capital verification and adjustment mechanisms; transaction integration planning and post-transaction performance improvement.

Specialties: In addition to client service, I have successfully built and managed practices with an emphasis on hiring, training, and developing people with a focus on client relationship management and go-to-market activities

Chris Tiffany

Chris Tiffany

Juan Carlos

Juan Carlos

Joe Tantillo

Joe Tantillo

Jeff Grenier

Jeff Grenier

MJ Shoer

MJ Shoer

Joe Moore

Joe Moore

Cory Russell

Cory Russell

Angel L. Piñeiro, Jr.

Angel L. Piñeiro, Jr.

Tom Turner

Tom Turner

Jim Tarantino

Jim Tarantino

Mark Moreno

Mark Moreno


Community-led Growth

Community-led growth is an approach to marketing a product or service that relies on the impact of a group of supporting people to increase brand awareness and even sales. Many of us inherently have engaged in community-building exercises as a business development tool. Many have also participated in numerous communities ranging from CompTIA to Facebook groups to the National Society of IT Service Providers. Learn the “in’s and out’s” of community-led growth as a supplement (heck even a replacement) for smile-and-dial cold calling. 

MSP Monsters!

Sometimes you have to pause, take a step back to take two steps forward. There’s no better time to get your act together than NOW as we chart new territories. Starting with revisiting your Chart of Accounts to little known government assistance programs, Rayanne will send you forth and a financial flowchart to sharpen the saw.



Current Environment and forecast: M&A activity is typically framed up as an open or closed window. The window is open!  The good news is you can participate in the current MSP M&A boom. In this session, the expert speakers will present the MSP M&A environment and also make forward looking statements. This is your opportunity to size up the “gold rush” in MSP M&A activity.

The Big Notebook: Speed is everything in the world of MSP M&A deals. Now is the time to engage in internal due diligence and create that big notebook with everything ready to go fast-fast. Experience ahs shown the longer you spend assembling your documentation to present to the acquirer, your entity depreciates. Time is not on your side. While is session is oriented to the sell-side, there is also great content for the buy-side so everyone wins. 

Modes, Metrics and Valuations. It’s all about maturity and math. Assessing where you are at on the maturity continuum will determine what your M&A strategy. We’ll review the Mode Mindset ™ Profiles. Next up will be the math with metrics, multipliers and expectation management when it comes to valuations.


New Niches:

A buffet of new opportunities await you!​

  • UCaaS and POTS deadline (August 6 2022)​
  • Compliancy​
  • Countercyclical Niches​
  • Flight to Quality​
  • Training​
  • Lifecycle Management and TPM​
  • Cybersecurity and Security Awareness Training​
  • Incident Response – Threat Actors​

Side Hustles

If you’re being honest, you likely have unbillable slack hours in your MSP ecosystem. Consider both formal and informal side-hustles. Formal approaches include expert networks. Informal approaches include being a guest in the booth of your favorite vendor, assisting with billable influencer marketing and more.


Again, very simple. Any MSP of any size from any station in life. Of course VARs, IT Service Providers and those seeking to become an MSP will dramatically benefit too.  



Complete the registration and you are IN with a reserved seat!  

Our event ticket is modestly priced to encourage your participation.  

  • Full Ticket: $99 USD 
  • Discounted Ticket: $49 (email Harry Brelsford at for a discount code).

 BONUS: Each attendee will receive a signed copy of “The Pocket MBA” that is the latest book from Harry Brelsford (a $59.95 value) 

The Pocket MBA book cover



Friday, February 17, 2022 

9:00am – 5:00pm 


  • 8:00AM – Pre-Session: Geek Speed Dating – Get your Questions Answered by the EXPERTS!
  • 9:00AM – Welcome and Introductory Remarks
  • 9:15AM – 9:35AM Community Sponsor Presentation: Liongard​
  • 9:35AM – 10:15AM Sponsor Showcase
  • 10:15AM – 11:00AM Community-Led Growth
  • 11:00AM – 11:15AM Break​
  • 11:15AM – 12:15PM MSP Monsters!
  • 12:15PM – LUNCH and Sponsor Showcase
  • 1:30PM – MSP M&A
  • 2:10PM – New Niches
  • 2:50PM – BREAK
  • 3:00PM – Side Hustles
  • 3:15PM – Sponsor Presentations and Sponsor Showcase
  • 5:00PM – End of Day


This event is being held by the Chicago Yacht Club at its comfortable and gorgeous club house. Your parking fee is included with your admission ticket.  


Chicago Yacht Club

400 E. Monroe Street
Chicago, IL 60603


203 N Wabash Ave.
Chicago, IL, 60601


Reservations under


Chicago Yacht Club Directions

Cab or UBER:

Monroe Street Station is located at the end of East Monroe Street, just east of the intersection of East Monroe and Lake Shore Drive.

From the North Take I-190E. Exit the 51E, Monroe St/100 South exit, and turn left onto West Monroe.

Follow Monroe Street until you cross Lake Shore Drive into the Club’s entrance. From the South Take I-190W. Exit the 51E, Monroe St/100 South exit, and turn right onto West Monroe.

Follow Monroe Street until you cross Lake Shore Drive into the Club’s entrance.

Park at the Millennium Lakeside Parking Garage.
5 S. Columbus Dr., Chicago, IL 60601

Getting Here


Please reach out to Harry Brelsford directly via phone/text at 206-915-3072 or email



Liongard gives MSPs an operational advantage that delivers both higher profits and an exceptional customer experience. Our Deep Data Platform unlocks the intelligence hidden deep within IT systems by transforming messy, hard-to-reach data into a unified, actionable source of intelligence. With unified visibility, MSPs always run in a known state, proactively detect changes and automate mundane tasks. We are a passionate group born from the MSP industry, committed to continually improving our products and relationships with our partners. Nearly 2,000 of the best-run MSPs rely on Liongard to power the systems for their end customers every day. Learn more at

SMB Nation Events Resume (Selected)

2016 Office 365 and Windows 10 Roadshow for Managed Services Providers, Cloud Services Providers, Resellers, IT Pros and Consultants

1. Redmond

2. NY

3. Atlanta

4. Chicago

5. Washington DC

6. Charlotte

7. LA

8. SF

9. Phoenix


2015 Office 365 Resellers / Managed Services Providers Tour

1. Bellevue

2. Silicon Valley

3. LA

4. NY

5. Chicago

6. Dallas

7. Washington DC

8. Charlotte


2015 Windows 10 launch events for resellers/MSPs

1. New York City, New York – June 2nd 2015

2. Los Angeles, California – June 9th 2015

3. Redmond, Washington – June 16th 2015

4. Fort Lauderdale, Florida – June 23rd 2015

5. Austin TX – June 25th 2015


2014 Worldwide Modern Tour

1. Auckland, New Zealand 3/27/2014

1. Bangalore, India 6/10/2014

2. Cape Town, South Africa 5/22/2014

3. Dubai, United Arab Emirates 5/8/2014

4. Dublin, Ireland 4/23/2014

5. Hong Kong, China 3/21/2014

6. Istanbul, Turkey 5/13/2014

7. Johannesburg, South Africa 5/20/2014

8. Kuala Lumpur, Malaysia 3/17/2014

9. Madrid, Spain 5/6/2014

10. Manila, Philippines 3/19/2014

11. Mexico City, Mexico 4/1/2014

12. Milan, Italy 6/13/2014

13. Mississauga, ON, Canada 6/4/2014

14. Montréal, QC, Canada 6/6/2014

15. Moscow, Russia 5/22/2014

16. Prague, Czech Republic 5/21/2014

17. Reading, United Kingdom 4/1/2014

18. Sao Paulo, Brazil 3/20/2014

19. Singapore, Singapore 3/14/2014

20. Stockholm, Sweden 5/27/2014

21. Sydney, Australia 3/25/2014

22. Taipei, Taiwan 4/29/2014

23. Warsaw, Poland 6/4/2014



In the News!