A pioneer and leader in the managed services industry, Erick Simpson has been voted the #1 source MSPs seek for advice on running their businesses in North America. He built and sold one of the first MSPs in the industry and grew and coached thousands of IT Solution Providers through their MSP transformation with his MSP Mastered® Methodology for managed services business performance improvement.

Erick is an MSP business & channel growth expert, influencer, thought leader, speaker, and author of four best-selling books and over 50 white papers. His strategies and programs help MSPs overcome business challenges to realize consistent, profitable, managed services recurring revenue growth. His M&A expertise has helped dozens of MSPs sell their businesses at the highest valuation or expand through acquisition. He delivers strategic market analysis services, builds and improves channel programs for IT vendors and distributors, and helps recruit and enable their channel partners through his thought leadership podcasts, webinars, workshops, and event keynotes and breakouts.

Erick’s industry recognition includes Channel Futures’ 7 Thought Leaders Defining the MSP Market, Jay McBain’s 100 Most Visible Channel Leaders, 2 Time ChannelPro 20/20 Visionaries, 2 Time MSP Mentor 250 and SMB Nation’s SMB 150 award recipient.

Traci Cox-Ortega, founder of TnT Solutions since 2018, brings over 10+ years of experience. Recognized as a Top IT Consultant and Digital Docent in North America, she specializes in tailored advice for clients and Managed Solutions Providers (MSPs). With certifications from leading manufacturers and cloud providers, Traci excels in crafting resilient strategies. Recently, she played a pivotal role in helping an MSP client with a significant digital transformation for a Global Equity Firm, to include Cybersecurity, UCaaS and an interim vCISO, contributing to their 2023 ISO certification. Traci’s expertise has driven growth and increased reoccurring revenue for MSPs by aligning with them, leveraging her knowledge, network, and down-to-earth approach with clients. Now, focusing on advising MSPs directly, Traci offers practical insights and her network to make a tangible impact for MSP’s with her hands-on expertise and approachable style.

As a Director / Principal at PartnerReady, I help technology companies grow their revenue and reach through effective channel strategies and programs. I have over 20 years of experience in building and managing partner ecosystems for SaaS providers, and I am a recognized thought leader and speaker in the industry.

I also facilitate PartnerReady’s Ecosystem Academy, a training and coaching program that guides technology founders and leaders in creating and scaling their own partner networks. Additionally, I serve as a subject matter expert and faculty member for CompTIA, the world’s leading IT trade association, and contribute to their professional development courses and certifications. My core mission is to empower technology innovators and entrepreneurs with the knowledge, skills, and connections they need to succeed in the global market.

With over two decades of experience in the IT industry, I am the President and Owner of Zepol Productions Inc., a company that delivers custom sales and distribution services to emerging manufacturers and service providers of IT equipment and accessories. My core competencies include new business development, direct sales, and sales processes, as well as creating automated quoting and contracting tools to reduce time and cost for my clients.

My mission is to provide a turnkey solution that not only delivers high margins and quality products, but also offers superior alternative OEM maintenance (AOM) support at a significantly lower cost than traditional OEM contracts. I work with partners like ALTNET, ATS, Climb Lifecycle Solutions, and ATO Data, to offer flexible and customized service options for IT equipment at every stage of the support lifecycle. I am passionate about disrupting the market and empowering resellers and distributors with AOM, the next-generation of third-party maintenance.

Dave Seibert is a leader, author, speaker, and awarded influencer in the technology industry. His 35 year career includes Fortune 50 & 100 corporations, National IT Franchises, Business and Startups.

Dave is named ChannelPro Top 20 Global Channel Visionaries, VAR Guy Top 50 Global Channel Influencers, SMB150 Top 150 Global IT Influencers, MSPmentor Top 250 Managed Services Experts, Top 100 Most Visible Channel Leaders, Microsoft MVP, Imagine Cup International Judge, Microsoft US Partner of the Year Finalist, and Gartner Research Advisor.

He is recognized for his leadership as President SMB TechFest Conference, President ProTier Peer Group, President in IAMCP SoCal, and President SMB Technology Network. As the CIO for IT Innovators, a business technology provider, he leads innovation and strategy to excel their client’s growth in the market. IT Innovators focuses on technology management, security, risk reduction, and cloud enablement.

Dave advises to Trend Micro SMB Partner Council, Stanbridge College Technology Advisor, Microsoft Worldwide SMB Council, Microsoft US SMB Council, Microsoft Worldwide Partner Area Lead, Microsoft Worldwide Influencer, IAMCP US Board and SoCal IT Pro Board member.

He volunteers in the community. His contributions include presenting for United Way, SCORE, SBA, SBDC, and industry conferences. Dave is a leading technologist as MCTS, MCSE, MCNPS, MVP, SBSC, CNE, CSSA, and MCP.

Dave is a sought after industry speaker. His engagements include Microsoft World Partner conference, SCORE, SMB Nation, SMB TechFest, US SBA, United Way, ChannelPro, SMB Online Conference, Cloud Services Community, SMB Summit, Constant Contact, Small Business Symposium, Ask The Experts, SoCal IT Pros, Santa Ana Economic Development Summit, OC Talk Radio and other leading events.

Dave has 1,500+ LinkedIn Professional Endorsements. Learn more at http://www.DaveSeibert.com.

HOW DO I HELP OUR CLIENTS?
We work with small, high-growth companies, typically in highly regulated industries, like finance and legal services businesses, engineering and manufacturing:
1. We meet with the staff periodically to review, plan, and strategize – and provide reports monthly
2. We provide web-based cybersecurity awareness training with live-user testing and Microsoft Office 365 applications training so staff can quickly get empowered and productive.
3. Our Network Operations Center monitors our client’s IT solutions watching 24/7 for issues.
4. Our Help Desk knows their network, their business, and helps users out of jams 24/7 – anytime and anyplace.

To learn more about how you might take advantage, see the white papers, videos, and case studies below. If you are ready to contact me, let’s chat. Go to my appointment calendar at Calendly.com/deniswilson, and block out a call time.

With over 25 years of experience as an accountant, business consultant, and PSA specialist, I am the owner of ABC Solutions, LLC, a full service accounting firm based in Clearwater, Florida. I work with IT professionals in the SMB market to help them optimize their financial performance, streamline their processes, and integrate their systems.

As a certified public accountant (CPA), an enrolled agent (EA), and a QuickBooks Certified ProAdvisor, I have the credentials and the skills to provide high-quality accounting and tax services, as well as consulting on Autotask, ConnectWise, and Tigerpaw software. I also co-host the PSA Impact podcast, where I share tips, tricks, and trends in the IT channel. My mission is to empower IT professionals to make informed and profitable business decisions.

Tim Mueller is a seasoned executive with a proven track record of driving growth and innovation. He founded and sold four technology based businesses during the last 25 years.

Leader of IT ExchangeNet:
Tim leads all strategic growth initiatives for IT ExchangeNet, leveraging his experience to position the firm as a global leader in selling mid-market IT-enabled businesses (MSP, MSSPs, Channel Partners such as Microsoft, Oracle, Salesforce, ServiceNow, as well as SaaS and AI-focused firms).

Silicon Valley Success Story:
Prior to IT ExchangeNet, Tim served as CEO of Phylogy, an Inc. 500 Silicon Valley startup. Under his leadership, Phylogy installed its groundbreaking broadband technology around the world before being acquired by Actelis Networks in 2011.

Early Internet Pioneer:
Tim’s entrepreneurial spirit was evident early as co-founder and CEO of Vantage One in the early 1990s. He and his team were instrumental in pioneering the use of the Internet for non-linear communications, earning him accolades such as Entrepreneur of the Year by USA TODAY / NASDAQ / Ernst & Young and the Pillar Award for community service. Vantage One achieved national success before being sold by martinwolf M&A advisors to GTCR in 1999.

Public Service Commitment:
Tim’s dedication extends beyond business. He served as Deputy Mayor/Chief Development Officer for his hometown of Cleveland, Ohio, spearheading initiatives that resulted in over $1 billion of economic development.

Beyond Business:
A lifelong musician, Tim actively contributes to his community by serving on Boards such as the Rock and Roll Hall of Fame & Museum (Technology Chair), DigitalC (a civic broadband collaboration), and Union Home Mortgage.

Tim speaks internationally at IT industry conferences, noted business schools, and entrepreneurship programs.

Tim and his wife, Celeste, have five children.

“OK, Cybersecurity Sherpa, tell me how you can help me grow.”

That’s exactly how an MSP started a conversation with me recently.

After working personally with over 1,000 IT companies, I’ve found that the stories are hauntingly similar…and achingly familiar.

You’ve achieved a certain level of success, but you keep bumping into the glass ceiling. You probably have reached $750K in annual revenue (looking for your first million-dollar year) or perhaps you have come JUST shy of the magic $5M mark (when you attract a possible buyer.)

You’re often pulled in many directions.

And you’ve realized that you hold your team accountable for their jobs…but you aren’t so great at holding your own feet to the fire. But you also know that you can’t scale or reach the next revenue level by sheer willpower.

The stories I hear include these details:

❌Leads are inconsistent
❌Growth is a challenge
❌Sales feels unnatural and is not documented well
❌Owners know they should work ON their business, not IN their business…but no one can explain exactly what that looks like